Avyukta Intellicall provides services to some leading corporate sectors and is also considered a preferred vendor by most telecom IT-enabled service-providing companies in the region. With the experience of over ten years in the technology field with talented Quality engineers having multi-skill expertise, comprehensive knowledge, and well-tailored professionalism, which is an essential requirement of a Professional company, furthermore to Analytical Capabilities, Engineering Skills, and Innovative approach. We promote itself as a high Quality and Customer Oriented company with a dream to win the hearts of its clients and continue a lifetime relationship by assuring world-class IT solutions & services.
Following Spotlight Features are Our Dialer
- Computer Telephony Integration with Customer Relationship Management
- Outbound, Inbound & Blended Telephony
- Web~based agent and administrative interfaces
- Predictive, Power, Preview and Manual Dialing alternatives
- DOT Approved VoIP and Analog Telecommunication alternatives
- Multiple ACD and IVR Features
- Compliance Management
- Custom Integration
- High Quality Assurance
- Reporting
- Recording
- Scripting
- Agents operate remotely
- Call Monitoring, Coaching, Barging, Conferencing
A predictive dialer is a computerized dialing system and manages outbound calls used to call centers or customer service centers.
Predictive dialers platform proffers an industry-leading calling ratio per user logged in. What that means is the Avyukta Intellicall call center & predictive dialer platform automatically dials the numbers in your prospect list as if you have 10 hands dialing at once per user! Then connects only the live voice contacts through the intellect of our answering machine detection (AMD) suite. Our organization does this by \'listening\' and filtering out answering machines, busy signals, operator intercepts, and other types of non-functional calls. This process, therefore, grows your telemarketing production by over 500% with the numbers of contacts and messages your telemarketers can make.
Predictive Dialer Software is one of the most widely used auto-dialing pacing alternatives, and Aspect offers the most comprehensive set of predictive dialing capabilities in the market. Predictive Dialer organization is commonly used by telemarketing organizations involved in B2C (business to consumer) calling as it allows their sales representatives to have much more customer contact time.
Predictive dialers may also be used by market survey companies and debt collection services who need to contact and personally speak to many people by phone.
The predictive dialer numbers, the calls even previews to the agents are available based on the number of operators and the average calls time. The call number is transmitted to an agent when earned by the recipients. The predictive dialing saves sideways agents' ring time of calls taken down or not. Our predictive dialer automates the time-devour process of dialing numbers and waiting for an answer. It enables your team to spend as much time as possible on fertile calls – which means your whole business will benefit. Since this technology is Software Based IP-PBX in India, it allows for many of the controls to be given to the user through a web portal, unlike traditional phone systems.
